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Wednesday, September 30, 2020

Zoolz closing Home plans-Writing on the wall a while ago!

  A couple of years ago Zoolz had a deal where you could get 3TB of LIFETIME storage for a really really good deal. I jumped on it, even though I use and RECOMMEND BACKBLAZE.  I figured 3 TB of lifetime storage would work great for my own personal stuff. About 7 or 8 months ago I got notice that the maintenance plan on the lifetime accounts would end and they were asking for a 'nominal $15/year or just over $1 per month to continue this maintenance plan".. I emailed them questioning what maintenance they were talking about... think about when you plug in your 128GB Flash drive, other than the initial format you don't do maintenance on it. There response was quite clear that they were going down.. I knew when a company doles out 'lifetime' packages it was a hail-mary to get enough funding to pay their staff.   Now here we are, less than a year later and they are closing the doors on their home plans so they can focus on business plans.. sorry folks, I can't promote this at all. You would be better to jump now.

Here is the email I received.

zoolz1-2
An Important Message From Zoolz About Your Home Plan
Dear Valued Customer,
It is with deep regret that we inform you, effective immediately, our consumer service, Zoolz Home, will be discontinued in order to allow us to fully focus on the business and organization cloud backup market.
What happened?
The cloud backup market is a competitive one. We entered it 15 years ago with the hope that we could make it accessible to anyone, both business and home users. Even with the many changes we’ve made to how we structured our cloud backup services, we’re unable to competitively service the consumer market.
How does this affect my account?
All Zoolz Home users will have 14 days to retrieve their data from the cloud. Any Zoolz Home order made within the last 30 days will be fully refunded while any customers whose purchase date exceeds the previous 30-day limit and is under 12 months, will be partially refunded. Refunds will be credited within 30 days.
What will happen with my data?
On October 15th account data will be deleted from our servers. Before this, we will be sure to remind all users to retrieve their data before deletion.
Do I have other options with Zoolz?
While we do have enterprise solutions, we no longer have a consumer ready service. For those who do not wish to retrieve their data and would otherwise be happy to stay with our service, we have enabled an option for you to transfer your account over to Zoolz Business at a 90% discount for all Home users who wish to subscribe. Learn more & subscribe.
We’re here to help...
We expect there will be massive amounts of data being retrieved over the coming days, and this will certainly affect the ability for some customers to effectively retrieve their data. To ensure all our customers are able to retrieve their data in the alloted time, we have set up a dedicated email and support staff to help those users experiencing difficulty with their data retrieval - restore@zoolz.com
Please know we did not come to this decision lightly. We exhausted all avenues before reaching this conclusion. Many businesses were affected this year, us included. We want to assure you, we are here to help you fully recover your data before the service becomes unavailable.
If you have any questions or concerns, please feel free to reach out to us.
Regards
The Zoolz Team

I mentioned Backblaze ..
Backblaze